How does Heidi work for clinics?

Heidi captures patient encounters and structures dialogue into clinical notes, referral letters, after-visit summaries, and other documents that match your clinic’s standards. It works across all care settings, from primary care centers to multi-specialty clinics, ensuring every provider documents accurately and consistently. One conversation produces all the documents needed, reducing administrative workload across the whole team.

Can Heidi help us reduce costs and overtime?

Yes, clinics using Heidi often eliminate transcription service fees and significantly cut the extra hours spent on documentation after clinics close. For example, a US-based specialty clinic recovered over $10,000 in clinical time just after 12 weeks of using Heidi. By completing notes during or immediately after visits, providers can increase appointment availability without hiring more administrative staff. This improves productivity, reduces burnout, and allows your team to focus more on patient care.

How does Heidi support team onboarding and training?

Heidi is designed for quick adoption. Your clinic can be set up in minutes, and each provider receives access to specialty-specific templates that can be customized to your workflows. Our customer success team works with you to build shared templates, set documentation standards, and train staff so everyone uses Heidi confidently. Clinics also have access to Heidi Guides, video tutorials, and ongoing support.

How does aligned documentation benefit patient care?

Aligned documentation reduces duplication and errors, improves communication between departments, and ensures consistent, high-quality care throughout the patient journey. Heidi's Context feature enables seamless information sharing while maintaining comprehensive security and compliance standards.

For clinics

Grow your clinic with care built-in

Heidi takes clinical admin off your team’s plate — notes, letters, codes, follow-ups, and even calls — so they can focus on care.

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Run a busier practice, not a messier one

Add patients and providers without sacrificing quality. Heidi ensures clean, structured notes from every consult — no matter who’s in the room.

Expand your clinic without the overhead

Your team’s time is better spent on care. Heidi handles notes, to-dos, follow-up calls, and coding — saving your practice $60–80K a year.

See how Heidi reduces admin costs

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Every note meets your highest standard

When notes slip, billing errors and queries from specialists follow. Heidi keeps your documentation sharp by learning your clinic’s templates — supporting accurate claims and trusted referrals.

Explore how Heidi keeps quality consistent

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Build patient loyalty with every visit

Patients know when they’re not being heard. Heidi listens in the background and builds notes automatically — freeing clinicians to stay fully present and deliver referral-worthy care.

Discover how Heidi drives patient retention

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Expand your clinic without the overhead

Your team’s time is better spent on care. Heidi handles notes, to-dos, follow-up calls, and coding — saving your practice $60–80K a year.

See how Heidi reduces admin costs

Every note meets your highest standard

When notes slip, billing errors and queries from specialists follow. Heidi keeps your documentation sharp by learning your clinic’s templates — supporting accurate claims and trusted referrals.

Explore how Heidi keeps quality consistent

Build patient loyalty with every visit

Patients know when they’re not being heard. Heidi listens in the background and builds notes automatically — freeing clinicians to stay fully present and deliver referral-worthy care.

Discover how Heidi drives patient retention

“It’s saving our team time, energy, and helping us get back to what we do best - supporting our clients.”

- Alikki Russell, Director, The Hummingbird Centre

Quick answers

Everything you need to know about Heidi

Build the clinic of your future with Heidi

Heidi handles documentation, so you can focus on delivering exceptional care — and growing your practice.

Contact sales

“It’s saving our team time, energy, and helping us get back to what we do best - supporting our clients.”

- Alikki Russell, Director, The Hummingbird Centre

Build the clinic of your future with Heidi

Heidi handles documentation, so you can focus on delivering exceptional care — and growing your practice.

Contact sales

Quick answers