Get started with Heidi

Where can you use Heidi?

Use Heidi anywhere, anytime

Take Heidi with you, wherever your patients need you

Outpatient Care

For clinics, private practices, and allied health services where patients attend scheduled appointments.
Examples: GP clinics, specialist consults, therapy sessions.

Recommended Heidi option: Desktop app, web browser

Inpatient Care

For hospitals and facilities managing admitted patients, including ward rounds and team meetings.
Examples: Bedside consults, surgical planning, hospital rounds.

Recommended Heidi option: Mobile app

Telehealth

For remote consultations via video or phone, ideal for virtual clinics or follow-ups.
Examples: Online GP services, therapy follow-ups, triaging.

Recommended Heidi option: Desktop app

On-the-go or Mobile Care

For mobile settings like home visits, community health, or ambulance services.
Examples: Physiotherapists at home visits, paramedics, outreach clinicians.

Recommended Heidi option: Mobile app

* Whichever device you use, all sessions will sync to your Heidi account, so you can review or finalise notes later on a desktop.

Choosing the right Heidi mode for you

Heidi is available on 4 platforms, each designed to fit different clinical workflows:

1️⃣ Desktop browser

2️⃣ Desktop app

3️⃣ Mobile app

4️⃣ Chrome Extension

🔄 Switch it up! Heidi is designed to be flexible, you don’t have to stick to just one   mode! If you work in a dynamic environment, you can seamlessly switch between the web, desktop, mobile, or Chrome extension as needed.

🔎 Find the best fit for your workflow:

Feature

🌐 Web Browser

🖥️ Desktop App

📱Mobile App

🧩 Chrome Extension

Best for

Static clinicians with stable

Wi-Fi

Static clinicians who offer Telehealth consults

Clinicians with dynamic workflows, on-the-go or in low-bandwidth environments

Clinicians with web-based EHRs and need for integrated documentation

Advantages

Works on most browsers (Chrome, Safari, Edge)

Compatible with headphones

Offline mode & low-connectivity areas

Direct EHR integration, streamlined note-taking, and flexible session management

Offline access

❌ No

❌ No

✅ Yes

❌ No

Bluetooth headphone support

❌ No

✅ Yes

❌ No

❌ No

Set up

Login via web browser

Download here, install & configure audio settings

Download from app store, log in, and start using

Install from Chrome Web Store, pin to toolbar, and use within your web browser

💡 Need help choosing? If you’re unsure which platform is best for you, reach out to our support team for guidance!

On this page

    Ready to start your first Heidi session

    It’s like you, but less gorgeous.

    Try Heidi - it’s free
    Try Heidi background